Terms & Conditions Last updated: January 2026
These Terms & Conditions apply to all bookings, ticket purchases, and visits to Okuma.
1. General Information Okuma is operated by: Teander Kft Registered address: 1037 Budapest, Kocsis Sándor út 8. Tax number (adóazonosító): 32450260 EORI number: HU0180009260
By purchasing a ticket or making a booking through our website, you agree to these Terms & Conditions.
2. Tickets & Bookings
- Tickets for Okuma sessions and events are sold via the website and processed securely through Stripe.
- All bookings are subject to availability.
- Tickets grant access only to the specific session, date, and time indicated at the time of purchase.
- Entry may be refused if capacity limits are exceeded or if house rules are not respected.
3. Payments
- Payments are processed online via Stripe.
- In some cases, payment may also be accepted on site by card or cash, as indicated during booking.
- All prices are shown in HUF and include applicable taxes unless stated otherwise.
4. Cancellations & Refunds
- Tickets are generally non-refundable, unless otherwise stated for a specific event.
- If you are unable to attend, please contact us as soon as possible at hello@okuma.space.
- In case of event cancellation or significant changes initiated by Okuma, ticket holders will be informed and offered a refund or rescheduling where applicable.
5. House Rules & Conduct Okuma is a quiet, shared space devoted to presence and connection. By attending, guests agree to:
- Respect the calm atmosphere and other guests
- Move gently within the space
- Avoid disruptive behavior, loud phone calls, or extended video meetings
- Follow guidance provided by Okuma hosts
Okuma reserves the right to refuse entry or ask guests to leave if these principles are not respected.
6. Liability
- Guests attend Okuma at their own risk.
- Okuma and Teander Kft are not responsible for loss, theft, or damage to personal belongings.
- Participation in tea ceremonies, tastings, and events is voluntary.
7. Privacy & Data Protection
- Personal data collected during booking is used solely for reservation management, communication, and legal obligations.
- Payments are handled securely by Stripe; Okuma does not store credit card information.
- For more details, please refer to our Privacy Policy.
8. Changes to These Terms Okuma reserves the right to update or modify these Terms & Conditions at any time. The version published on the website at the time of booking applies.
9. Contact For any questions regarding these Terms & Conditions, please contact: 📧 hello@okuma.space